Customer Service Representative Job at XPO Logistics, Pompano Beach, FL

TGVicnhlMFY4S2NtdHQxMmVZbFVOTlp2b1E9PQ==
  • XPO Logistics
  • Pompano Beach, FL

Job Description

What you’ll need to succeed as a Customer Service Representative at XPO

Minimum qualifications:

  • 2 years of customer service experience
  • Strong computer, typing and 10-key skills
  • Experience with Microsoft Office
  • Available to work a variety of shifts, including days, evenings, nights and weekends

Preferred qualifications:

  • Transportation experience
  • Excellent verbal and written communication skills

About the Customer Service Representative job

Pay, benefits and more:

  • Pay starts at $21.46
  • Shift: Day
  • Full health insurance benefits on day one 
  • Life and disability insurance
  • Earn up to 13 days PTO your first year
  • 9 paid company holidays
  • 401(k) option with company match
  • Education assistance

What you’ll do on a typical day:

  • Bill shipments according to applicable tariffs and pricing agreements
  • Recognize and resolve documentation errors
  • Assist customers with inquiries, including tracing shipments, rate quotes, tariff discrepancies and billing and invoicing questions
  • Perform general clerical duties as assigned, including answering and directing phone calls, filing, data entry and billing
  • Process over, short and damaged freight and related documentation for customer resolution

Customer Service Representatives are required to:

  • Walk and/or stand for extended periods on a loading dock that is not climate-controlled and may be slippery

About XPO

XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you’re looking for a growth opportunity, join us at XPO. 

We are proud to be an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. 

The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification. 

Review XPO's candidate privacy statement here .

Job Tags

Work at office, Shift work, Night shift, Weekend work, Afternoon shift,

Similar Jobs

Weed Man Lawn Care

Door-to-Door Lead Generator Job at Weed Man Lawn Care

 ...service-oriented individuals to join our successful team. As a lead generator, youll play a key role in our marketing efforts and serve as...  ...alongside a supportive team, you will:* Generate leads for our sales staff* Offering homeowners a free, no-obligation service... 

ATP Flight School

Aircraft Maintenance Technician, A&P Mechanic - FMY Job at ATP Flight School

 ...Piper Archers and Piper Seminoles A fleet size of over 650 aircraft Supportive team culture built around safety-focused decision...  ...worksas a member of a teamperformingeverything from light maintenance to heavy structural repairs on our fixed-winged aircraft. The... 

J.B. Hunt Transport

Network Engineer III Job at J.B. Hunt Transport

**Job Title:**Network Engineer III**Department:**IT, Telecom & Internet**Country:**United States of America**State/Province:**Arkansas...  ...connectivity issues+ Mentor and provide expertise to junior team members+ Lead projects as assigned by management+ Identify... 

Ambassadors Clubhouse

Bartender Job at Ambassadors Clubhouse

 ...Ambassadors Clubhouse Restaurant DEPARTMENT: Front of House REPORTING INTO: Bar Manager/ General Manager PLACE OF WORK:...  ...Penn Station, Herald Square and PATH) JOB OVERVIEW: A bartender is responsible for curating and executing an exceptional dining... 

Cengage Group

Sr ABM and Paid Social Media Manager (Remote) Job at Cengage Group

 ...integrated into the fabric of how we work every day. To learn more, please see Join Cengage's Infosec marketing team as a Senior ABM and Paid Social Media Manager and help us build the future of cybersecurity awareness and training! This is an outstanding opportunity...